COVID-19: Resource center

What you need to know about COVID-19.

We’re here to help.

We are committed to keeping you informed about how to take care of yourself and your loved ones. Get benefit information, preventive care tips and access to reliable sources for real-time information.

$0 copays for COVID-19 screening, testing and treatment received from your plan medical group or as part of an emergency service. The cost for at-home tests can be submitted for reimbursement of up to $12 per test (eight tests, per month).

There are no copays for medically necessary COVID-19 screening and testing received from providers affiliated with your plan medical group or in the emergency department.

You can submit proof of purchase for FDA approved at-home COVID-19 diagnostic tests up to $12 for reimbursement for kits purchased on or after Nov. 12, 2023.

To submit your at-home tests for reimbursement online, log in to your Sharp Health Plan online account, Select Claims, then select At-home COVID-19 test reimbursement.

Learn more about at-home test reimbursement ➜

Download the member reimbursement form ➜

The COVID-19 vaccine is a covered benefit for Sharp Health Plan members, with no copay, when received from your plan medical group or a contracted pharmacy.

Sharp Health Plan members can receive the COVID-19 vaccine at no cost from any pharmacy that is part of the CVS Caremark® national network. Use the pharmacy locator to find a pharmacy near you. Supply may be limited, so please check with your pharmacy to be sure they have the vaccine available.   

After Nov. 11, 2023, you can also get a COVID-19 vaccine from a non-contracted provider and request reimbursement from Sharp Health Plan. Submit your itemized receipt with a completed prescription reimbursement form to CVS Caremark to request reimbursement. Copay applies for COVID-19 vaccines from non-contracted providers. 

See COVID-19 vaccine FAQ for members → 

Learn more about COVID-19 vaccines → 

Are you feeling ill?

The CDC has information on symptoms to help you make decisions and seek appropriate care.


Your doctor

It’s safe to get the care you need, virtually and in person. Visit your plan medical group’s or doctor’s website to find out how they’re protecting patients, visitors and caregivers during this time.

woman looking at phone

Get same-day care

We’re here to help you get the care you need when you need it. Here are helpful resources for getting care quickly. Remember, you should always contact your primary care physician (PCP) first about telehealth services, as well as COVID-19 screening, testing and treatment.

Nurse advice line

Talk to a registered nurse after hours and on weekends at 1-855-995-5004. You may be directed to your PCP. This is to ensure the quickest and best care possible when the nurse advice line is experiencing high call volumes.

Video and phone visits

Telehealth visits are a covered benefit for members, if your doctor provides this service. Your copay will vary depending on your plan, but should be no more than the copay for an in-office visit.


The health care professionals at MinuteClinic® can help evaluate symptoms and come up with a treatment plan. Most services will require you to pay the amount equal to your copayment for an office visit to your PCP.

2-1-1 San Diego

Call 2-1-1

Get your local questions answered 24/7 by 2-1-1 San Diego, our region’s trusted source for community services. You’ll find resources and crisis hotlines for housing and shelter, food assistance, emotional support and more.

This video helps explain what COVID-19 is, how it spreads, and what to do if you are feeling sick or are worried about exposure.

Watch this video from PsychHub for ways to cope with the anxiety and uncertainty caused by the COVID-19 pandemic.

Testing is crucial to guiding our next steps in the fight against COVID-19, but do you know the difference between all the tests available?

If you or someone you know has lost their job, watch this video for coping strategies that can help support mental health.

Get your flu shot

The flu shot is covered under your preventive care services at no cost to you, as long as you get care within your plan network.


Behavioral health

If you’re feeling anxious, depressed or overwhelmed, we’re here for you. It’s important to address these feelings to take good care of yourself. We offer several options, so you can get the support you need.


Video and phone visits with your doctor

As a Sharp patient, you may have the option of appointments with your doctor from the convenience of your smartphone, computer or tablet.


Preventive care

You know the saying: an ounce of prevention is worth a pound of cure. Get your wellness score, download our preventive care checklists and get helpful tips on how to live a healthier life.


Protect yourself against cyber scams

Cyber criminals are finding new ways to defraud people online as we face the coronavirus and COVID-19. Be sure to protect yourself.

Helpful shareables

COVID-19 vaccination schedule

COVID-19 vaccine schedule

Check out this recommended COVID-19 vaccine schedule from the CDC.

Get schedule
Cold, flu or COVID-19?

Cold, flu or COVID-19?

COVID-19 can have symptoms similar to a cold or flu. Use this chart to learn the differences.

Learn more
Symptoms of COVID-19

Symptoms of COVID-19

Patients with COVID-19 have experienced mild to severe respiratory illness.

Get details