COVID-19: Resource center

What you need to know about COVID-19.

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We’re here to help.

We are committed to keeping you informed about how to take care of yourself and your loved ones. Get benefit information, preventive care tips and access to reliable sources for real-time information.

Medicare members: Please visit our dedicated Medicare COVID-19 resource center for details on your coverage.

Vaccinations
Screening, testing & treatment

The COVID-19 vaccine is a covered benefit for Sharp Health Plan members, with no copay, when received from your plan medical group or a contracted pharmacy.

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Find a pharmacy through OptumRx to receive your COVID-19 vaccine. Supply may be limited, so please check with your pharmacy to be sure they have the vaccine available.

See COVID-19 vaccine FAQ for members ➜

Learn more about COVID-19 vaccines ➜

$0 copays for COVID-19 screening, testing and treatment received from your plan medical group or as part of an emergency service.

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There are no copays for medically necessary COVID-19 screening and testing received from providers affiliated with your plan medical group or in the emergency department. If you go out-of-network, you will be charged the applicable copay for your plan. Out-of-pocket costs for testing can be submitted for reimbursement online. Log in to your Sharp Health Plan online account, select Claims, then select Medical reimbursement form.

To submit your at-home test for reimbursement, visit the OptumRx site.

You can also order four free at-home COVID-19 tests by visiting COVIDtests.gov. (Do not use websites offering “free” tests in exchange for your insurance information. No insurance information is needed on COVIDtests.gov.)

CDC: Symptoms of COVID-19

Get Centers for Disease Control updates ›

Get Sharp HealthCare updates ›

Get San Diego County updates ›

Your doctor

It’s safe to get the care you need, virtually and in person. Visit your plan medical group’s or doctor’s website to find out how they’re protecting patients, visitors and caregivers during this time.

Get same-day care

We’re here to help you get the care you need when you need it. Here are helpful resources for getting care quickly. Remember, you should always contact your primary care physician (PCP) first about telehealth services, as well as COVID-19 screening, testing and treatment.

Nurse advice line

Talk to a registered nurse after hours and on weekends at 1-855-995-5004. You may be directed to your PCP. This is to ensure the quickest and best care possible when the nurse advice line is experiencing high call volumes.

Video and phone visits

Telehealth visits are a covered benefit for members, if your doctor provides this service. Your copay will vary depending on your plan, but should be no more than the copay for an in-office visit.

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MinuteClinic

The health care professionals at MinuteClinic^® can help evaluate symptoms and come up with a treatment plan. Most services will require you to pay the amount equal to your copayment for an office visit to your PCP.

Get to know MinuteClinic

Call 2-1-1

Get your local questions answered 24/7 by 2-1-1 San Diego, our region’s trusted source for community services. You’ll find resources and crisis hotlines for housing and shelter, food assistance, emotional support and more.

FIND OUT MORE

This video helps explain what COVID-19 is, how it spreads, and what to do if you are feeling sick or are worried about exposure.

Watch this video from PsychHub for ways to cope with the anxiety and uncertainty caused by the COVID-19 pandemic.

Testing is crucial to guiding our next steps in the fight against COVID-19, but do you know the difference between all the tests available?

If you or someone you know has lost their job, watch this video for coping strategies that can help support mental health.

The flu shot is covered under your preventive care services at no cost to you, as long as you get care within your plan network.

GET YOUR FLU SHOT ➜

If you’re feeling anxious, depressed or overwhelmed, we’re here for you. It’s important to address these feelings to take good care of yourself. We offer several options, so you can get the support you need.

LEARN MORE ABOUT BEHAVIORAL HEALTH ➜

As a Sharp patient, you may have the option of appointments with your doctor from the convenience of your smartphone, computer or tablet.

SCHEDULE A TELEHEALTH VISIT ➜

You know the saying: an ounce of prevention is worth a pound of cure. Get your wellness score, download our preventive care checklists and get helpful tips on how to live a healthier life.

ACCESS PREVENTIVE CARE RESOURCES ➜