New member checklist

Welcome and thank you for choosing Sharp Health Plan. We’re honored to serve as your health care partner.


Carry your member ID card

Your member ID card is your key to accessing care. You will need it whenever you seek medical services, such as visiting your doctor or filling a prescription. Your member ID card also contains important benefit information, like which networks of doctors you have access to.
  • Didn't receive your ID card? Print a temporary card or order a replacement card from your Sharp Health Plan online account. You can also download the Sharp Health Plan app to see your digital ID card on your phone.


Create your online account

Visit to create your online account. You can view your unique plan information, see what you can expect to pay for office visits and more. Everything you need to manage your plan is at your fingertips.
  • Most plan medical groups offer a patient portal that lets you manage appointments, health records and more. Sharp Rees-Stealy and Sharp Community Medical Group members can log in or register for a Sharp account. If your doctor isn't a part of these medical groups, please visit your patient portal for more information.


Transfer your prescriptions

Under your health plan, there’s a lot of pharmacies to choose from. Use this helpful online tool to search for a pharmacy that is close by and works for you and your family. Just let your new pharmacy know that you need your prescriptions transferred from your old pharmacy. Also, let your primary care physician (PCP) know of any existing special authorizations for prescriptions that may need to be re-authorized.
  • Mail order is an easy and affordable way to get the medications you and your family need, along with the convenience of home delivery. Sign up here. 


Transfer any existing referrals and medical records

If you have existing referrals to see a specialist, ask your new PCP to re-authorize the referral with your new coverage. For medical records, please contact your previous doctor for assistance to transfer your protected health information to your new doctor.


Get care

We’re here to help you get the right care at the right time. Here are a few different ways you can get the care you need in any situation:
  • Get to know your PCP by setting up your first appointment. If you would like to switch doctors, log in to your online account to make the change.
  • Receive after-hours and weekend medical advice in a single phone call to our specially trained registered nurses with Sharp Nurse Connection®. Just call 1-855-995-5004.
  • Best Health®, our nationally accredited wellness program, provides free tools and health coaching to keep you feeling your best. Learn more and earn your $150 Wellness Reward by registering today.


Manage your plan

Need a little more guidance on how best to manage your health plan? Take this shortcut to the most popular member actions on our website, from changing your pcp to finding commonly requested forms.