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Your primary care physician

Your partner in health.

Your primary care physician (or PCP) is the doctor who is most familiar with your health history and who coordinates your health care. Your PCP will provide the appropriate services or referrals to other plan providers.

Within your network, we have several plan medical groups (PMGs) from which you can choose your PCP. You have access to hospitals, specialty care and urgent care centers from the providers affiliated with your PMG.

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Let’s get your health in the right hands.

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How to choose a PCP

1

Log in to your Sharp Health Plan online account.


Log in or create a Sharp Health Plan online account. From the home screen, select View or change my primary care physician. Select Change my PCP.

2

Search for a PCP in your plan network.


Select Search for providers. Enter at least one preference for city, ZIP code, gender or language spoken. If you know the name of the new PCP you'd like, enter their name. Select Search.

3

Make the change.


Select the bubble next to the name of the PCP you’d like, then choose Select. Choose a location and reason for the change, then select Request change to submit your request. In most cases the change will be effective the first day of the following month. You’ll also get a new member ID card in the mail.

After choosing your PCP…

  • If you have never been seen by your PCP, you should make an appointment for an initial visit. If you have a more urgent medical problem, don’t wait until this appointment. Speak with your PCP or another healthcare professional in the office and they will direct you appropriately.
  • Make sure to tell your PCP about your complete health history, as well as any current treatments, medical conditions or other doctors who are treating you.
  • You can contact your PCP’s office 24 hours a day. If your PCP is not available or if it is after regular office hours, a message will be taken and you will receive a return call within 30 minutes.
  • If you are unable to reach your PCP, please call Customer Care at 1-855-995-5004. Evenings and weekends, you can select the option to speak with a nurse through Sharp Nurse Connection® for immediate medical advice.

What to bring to your first appointment

  • Your member ID card
  • Any medical records
  • A list of medications you are taking
  • The results from your Wellness Assessment
  • A list of questions you’d like to ask your doctor — don’t be shy!
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