1. Home
  2. Medicare plan
  3. Get care
  4. Your primary care physician    

Your primary care physician

Will coordinate your care

Doctor speaking with older patient in office

Your primary care physician (or PCP) is the doctor who is most familiar with your health history and who coordinates your health care. Your PCP will provide the appropriate services or referrals to other plan providers.

Within your network, we have several plan medical groups (PMGs) from which you can choose your PCP. You have access to hospitals, specialty care and urgent care centers from the providers affiliated with your PMG.

Find a provider, specialist or urgent care

Let’s get your health in the right hands.

Find a provider

How to choose or change a PCP

When you choose a PCP, you will be receiving care exclusively from hospitals, specialists, urgent care centers and other providers or locations associated with your PCP’s plan medical group. Keep in mind that referrals and prior authorizations do not transfer between medical groups.

1

Log in to your Sharp Health Plan online account from the web or mobile app.

Open the Sharp Health Plan app or visit calpers.sharphealthplan.com/login. From the home screen or menu, select Change my primary care physician.

2

Search for a PCP in your plan network.

In the Choose a new PCP section, select Choose a primary care provider. If you know the name of the new PCP you’d like, enter their name. Select Sort and filter to enter any preferences for location, gender or language.

3

Make the change.

Select the new PCP you'd like. Choose a reason for the change and answer the required question about your current PCP, then submit the form. You can also call Customer Care to request assistance with changing your PCP. In most cases, the change will be effective on the first day of the following month. You’ll receive a new member ID card in the mail.

After choosing your PCP…

  • If you have never been seen by your PCP, you should make an appointment for an initial visit. If you have a more urgent medical problem, don’t wait until this appointment. Speak with your PCP or another healthcare professional in the office and they will direct you appropriately.
  • Make sure to tell your PCP about your complete health history, as well as any current treatments, medical conditions or other doctors who are treating you.
  • You can contact your PCP’s office 24 hours a day. If your PCP is not available or if it is after regular office hours, a message will be taken and you will receive a return call within 30 minutes.
  • If you are unable to reach your PCP, please call Customer Care at 1-833-346-4322. Evenings and weekends, you can select the option to speak with a nurse through Sharp Nurse Connection® for immediate medical advice.

What to bring to your first appointment

  • Your member ID card
  • Any medical records
  • A list of medications you are taking
  • The results from your Wellness Assessment
  • A list of questions you’d like to ask your doctor — don’t be shy!
See a doctor today

Answer a few quick questions to learn where you can see a doctor today or tomorrow for non-emergencies.

Get started
Prior authorization

Get valid authorization from your primary care physician before you receive certain services.

Learn how  

Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

TraducirEspañol
Search for somethingSearch