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Our Sharp Direct Advantage CalPERS Plan features a supplemental over-the-counter (OTC) benefit. You can place an order online or over the phone, or you can obtain OTC items directly from select CVS Pharmacy® stores at no added cost. This benefit can help with the cost of necessary health care items that are not covered as a medical or pharmacy expense under your plan. And it can help you save
money on a wide selection of products like pain relievers, cold medications, first aid supplies, dental care and more.
2023 OTC Catalog (PDF)
Here are some tips to help you understand how to use your OTC benefit.
Order your OTC items online, over the phone or in select CVS Pharmacy stores.
The fastest, easiest way to access your benefit 24/7 is online. To place an order, you’ll need to log in using your Sharp Health Plan member ID number and ZIP code.
Your order will arrive in 7–14 days. You’ll receive an email with tracking information to confirm your order is placed, when your order has shipped and another email to confirm when your order has been delivered. If an item in our order is
out of stock, you will receive an email notification.
Shop for eligible OTC products — listed in the item catalog with a blue label (pictured below) — at a participating CVS Pharmacy store near you. Once you have selected your approved items, go to any checkout register and show your Sharp Direct Advantage member ID card. Read more important details about in-store shopping.
find a participating store
After you browse through the item catalog, call OTC Health Solutions at 1‑888‑628‑2770 (TTY: 711) and place an order over the
phone. They are available to assist you Monday through Friday, 9 am to 8 pm Pacific Time.
We are currently experiencing extreme demand, which is impacting call center wait times, and availability of select preparedness related product categories, like hand sanitizer, wipes and cold & flu products. Our teams are making every effort
to prioritize your needs with our suppliers. We sincerely apologize for any inconvenience during these unprecedented circumstances.
Before you head to the store, please keep the following important details in mind.
Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.
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