New member quick start guide

Welcome and thank you for choosing Sharp Health Plan. We’re here to make your health care experience as simple and convenient as possible. From helping you understand your benefits to finding the right doctor, we’re here for you.


Hold on to your member ID card

Your Sharp Health Plan member ID card is your key to accessing care. Carry it with you at all times. You will need this card whenever you seek medical services like visiting your doctor or filling a prescription.


Get to know your health plan and PCP

Your primary care physician is your point of contact for all of your health care needs. The Member Handbook is your Evidence of Coverage which has all of the information you need about your benefits and coverage.


You're ready to start using your health plan

To make an appointment with your doctor, call the number on the bottom right corner of your member ID card. Bring your member ID card, any medical records, and medications to your first doctor's visit.

Your gateway to award-winning care


If you are in the middle of ongoing medical treatment, call your primary care physician (PCP) to let him or her know. Be sure to explain your needs, current treatments or planned surgeries. Your PCP will assess your condition and provide treatment or referral to a specialist.

If you’d like to change your PCP, please call 1-855-995-5004, email us at or log in to Sharp Connect.

Manage your health

If you're like most people, you want to take charge of your health. Let us help you. Tap into our helpful tips, guides and programs that can guide you to a healthier you.


Manage your plan

Need a little more guidance on how best to manage your health plan? Take this shortcut to the most popular member actions on our website, from adding dependents to changing your primary care physician.


Manage your health care online

Securely manage your health care online with FollowMyHealth. Available to Sharp Rees-Stealy and Sharp Community Medical Group members only, this is an easy-to-use online portal and mobile app for Apple and Android that lets you manage doctor appointments, health records and more.


Log in to your account to see plan coverage details

Maximize your membership by registering with our secure member portal Sharp Connect. Here you can view your covered benefits and see your cost-sharing financial responsibilities, e.g., copays, coinsurance, deductible, maximum out of pocket, etc.


Language assistance

We provide free interpreter and translation services for all members. For assistance, call Customer Care at 1-855-995-5004 and let us know your preferred language when you call. We’re glad to help.



We've answered the most frequently-asked questions for members and made them available to you in one, easy-to-reference place.