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Communicating with your doctor

Make the most out of your doctor visit


The Sharp Health Plan primary care physician (PCP) you choose provides your basic care and coordinates all of your medical treatments. Your PCP has a responsibility to make sure you get the care you need and inform you of all your treatment options. Your PCP will get to know you and will monitor changes in your health. Your PCP will also determine when it is appropriate to refer you to a specialist or other health care services.

Communicating with your doctor
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Here are some tips to prepare you for a first visit.

Even though you may feel nervous during your doctor visit, take the time to tell your PCP all of your concerns. Being prepared for your visit will help you discuss your concerns more completely and comfortably.

If you need to change your PCP for any reason, please log into SharpConnect. If you have any questions, please call our Customer Care team at (855) 995-5004 or email

  • When you schedule your appointment, be sure to give the receptionist a list of all of the issues you want to discuss with the doctor. This will give the office an opportunity to schedule enough time for your visit.
  • If you do not understand something the doctor is telling you, don’t be afraid to speak up and ask for an explanation. Repeating things in your own words helps to make sure you understand.
  • If you feel that you need extra support, bring a friend or family member with you.
  • If you're taking any medications, bring a list of all the prescriptions and over-the-counter drugs and supplements you take, or bring the medications with you.
  • Take notes on the medical instructions the doctor gives you. Before you leave, make sure you know what to do next.
  • Ask how you can reach your doctor between visits. Be sure to ask when you should have another visit.

"I believe in a strong relationship with each of my patients for quality care."

- Dr. Azam Shamani - Sharp Grossmont Hospital