If you are unable to reach your PCP
If you are unable to reach your PCP, please call Customer Care. You also have access to our after-hours nurse line evenings and weekends for immediate medical advice. If you have never been seen by your PCP, you should make an appointment for an initial health assessment. If you have a more urgent medical problem, don’t wait until this appointment. Speak with your PCP or other health care professional in the office, and they will direct you appropriately. Make sure to tell your PCP about your complete health history, as well as any current treatments, medical conditions, or other doctors who are treating you.